:root{--bg:#f5f6f8;--panel:#fff;--text:#18202a;--secondary:#475467;--muted:#667085;--line:#e5e7eb;--control-border:#98a2b3;--accent:#f28c28;--accent-hover:#e67d19;--accent-soft:#fff3e8;--nav:#151a21;--nav-deep:#0c1015;--nav-text:#d0d5dd;--good:#137a4b;--good-soft:#ecfdf3;--warning:#92400e;--warning-soft:#fff7ed;--danger:#b42318;--danger-soft:#fff1f0;--info:#175cd3;--info-soft:#eff8ff;--disabled:#eaecf0;--focus:#175cd3;--space-1:4px;--space-2:8px;--space-3:12px;--space-4:16px;--space-5:24px;--space-6:32px;--radius-sm:4px;--radius:6px;--radius-panel:8px;--shadow:0 1px 2px rgb(16 24 40 / .04);--font-small:12px;--font-body:14px;--font-section:16px;--font-title:24px}
*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;background:var(--bg);color:var(--text)}
.app{display:grid;grid-template-columns:220px 1fr;min-height:100vh}.side{background:var(--nav);color:#fff;padding:24px 16px}.brand{font-size:20px;font-weight:800}.sub{font-size:12px;color:#aeb6c2;margin:6px 0 24px}
.side a{display:block;color:#cfd5dd;text-decoration:none;padding:10px 12px;border-radius:8px;margin:4px 0;font-size:14px}.side a:hover{background:rgba(255,255,255,.07);color:#fff}
main{padding:24px}.top{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px}.title{font-size:24px;font-weight:800}.small{font-size:12px;color:var(--muted)}
.card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:18px;margin-bottom:16px;box-shadow:0 1px 2px rgba(16,24,40,.03)}.grid{display:grid;grid-template-columns:1.4fr .9fr;gap:16px}
table{width:100%;border-collapse:collapse}th,td{padding:12px 10px;border-bottom:1px solid var(--line);text-align:left;font-size:14px}th{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.badge{display:inline-block;padding:6px 9px;border-radius:999px;background:var(--accent-soft);color:#9a4f00;font-size:12px;font-weight:700}.badge.good,.good{background:#e9f7ef;color:var(--good)}
.badge.bad{background:#fff1f0;color:var(--danger);border:1px solid #fecdca}.unsafe-ro{border-color:#f04438;background:#fff7f6;box-shadow:inset 4px 0 0 #f04438}
.soft{background:#f8fafc;border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:8px}.metric{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}
button,.btn{border:0;border-radius:9px;padding:10px 13px;font-weight:700;cursor:pointer;text-decoration:none;display:inline-block;background:#eef1f4;color:#26313d;font:inherit}.primary{background:var(--accent);color:#fff}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}input,select,textarea{width:100%;padding:10px 11px;border:1px solid #d0d5dd;border-radius:9px;font:inherit;background:#fff;color:var(--text)}
textarea{min-height:90px;resize:vertical}label.small{display:block;margin:12px 0 6px}
.login{max-width:430px;margin:10vh auto;padding:24px;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 12px 40px rgba(16,24,40,.08)}
.error{color:var(--danger);font-size:13px;margin-top:10px}.ok{color:var(--good);font-size:13px;margin-top:10px}.event{padding:9px 0;border-bottom:1px solid var(--line);font-size:13px;color:#475467}
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}.tabs a{padding:9px 12px;border-radius:9px;background:#eef1f4;text-decoration:none;color:#26313d;font-weight:700}.tabs a.active{background:#20262e;color:#fff}
.split{display:grid;grid-template-columns:1fr 1fr;gap:12px}.status-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.status-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px}.status-card b{font-size:22px;display:block;margin-top:6px}
.notice{padding:12px;border-radius:10px;background:#fff7ed;border:1px solid #fed7aa;color:#9a4f00}.success{padding:12px;border-radius:10px;background:#ecfdf3;border:1px solid #a6f4c5;color:#067647}.dangerbox{padding:12px;border-radius:10px;background:#fff1f0;border:1px solid #fecdca;color:#b42318}
@media(max-width:850px){.app{grid-template-columns:1fr}.side{display:none}.grid,.split,.status-grid{grid-template-columns:1fr}main{padding:16px}.login{margin:5vh 16px}}

.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.filter{padding:8px 11px;border:1px solid var(--line);border-radius:999px;background:#fff;cursor:pointer;font-size:13px}
.filter.active{background:#20262e;color:#fff;border-color:#20262e}
.searchbar{display:grid;grid-template-columns:1fr auto;gap:8px;margin-bottom:14px}
.row-actions{display:flex;gap:6px;flex-wrap:wrap}
.kicker{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:800}
.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.inline-select{width:auto;min-width:180px}
.mini{font-size:11px;color:var(--muted)}
.queue-section{margin-bottom:18px}.queue-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.person{display:flex;justify-content:space-between;gap:12px;align-items:center}
.warn{color:#9a4f00;font-weight:700}
.disabled-note{font-size:12px;color:var(--muted);margin-top:6px}
.empty{padding:22px;text-align:center;color:var(--muted);border:1px dashed var(--line);border-radius:10px}
.recommendation-card{border:1px solid var(--line);border-left:4px solid var(--accent);border-radius:10px;padding:12px;margin:9px 0;background:#fff}.recommendation-card.safety-critical{border-color:#f04438;background:#fff7f6}.recommendation-card input[type="checkbox"]{width:auto}.recommendation-card .badge{white-space:nowrap}
@media(max-width:850px){.detail-grid,.searchbar{grid-template-columns:1fr}}

button[aria-disabled="true"]{opacity:.6;cursor:wait}
.inspection-progress{display:grid;grid-template-columns:repeat(5,1fr);gap:8px}.inspection-step{display:flex;align-items:center;gap:7px;padding:9px;border-radius:10px;background:#f8fafc;color:var(--muted);font-size:12px;font-weight:700}.inspection-step span{display:grid;place-items:center;width:23px;height:23px;border-radius:50%;background:#e5e7eb;color:#475467}.inspection-step.done{background:#ecfdf3;color:#067647}.inspection-step.done span{background:#137a4b;color:#fff}
.inspection-item{border:1px solid var(--line);border-radius:10px;padding:12px;margin:9px 0;background:#fff}.inspection-item-head{display:flex;justify-content:space-between;gap:12px;align-items:center}.response-options{display:flex;gap:7px;flex-wrap:wrap;margin-top:9px}.response-option{display:flex;align-items:center;gap:5px;padding:7px 10px;border:1px solid var(--line);border-radius:999px;font-size:12px;cursor:pointer}.response-option input{width:auto;margin:0}.inspection-item:has(input[value="Bad"]:checked),.inspection-bad{border-color:#f04438;background:#fff1f0;box-shadow:0 0 0 1px #fecdca}.inspection-detail{margin-top:8px}.inspection-detail .wide{grid-column:1/-1}.condition-bad{color:var(--danger);font-weight:800}.inspection-summary-table td,.inspection-summary-table th{vertical-align:top}.print-only{display:none}
@media(max-width:850px){.inspection-progress{grid-template-columns:1fr}.inspection-item-head{align-items:flex-start;flex-direction:column}}
@media print{body{background:#fff}.side,.no-print{display:none!important}.app{display:block}.print-only{display:block}main{padding:0}.card{box-shadow:none;break-inside:avoid}.inspection-summary-table{font-size:10pt}.inspection-summary-table th,.inspection-summary-table td{padding:7px}}

/* Phase A shared visual foundation. Page grids and business controls stay intact. */
body{font-family:system-ui,-apple-system,"Segoe UI",Arial,sans-serif;font-size:var(--font-body);line-height:1.45}
main,.grid>*,.split>*,.detail-grid>*,.status-grid>*{min-width:0}
h1,.title{font-size:var(--font-title);line-height:1.25;letter-spacing:-.025em}h2{font-size:18px;line-height:1.35;margin:0 0 14px}h3{font-size:var(--font-section);margin:0 0 12px}
.top{min-height:48px;margin-bottom:var(--space-5);flex-wrap:wrap}.top>.small,.top>div{min-width:0}.top .small{margin-top:4px}.small,.mini{overflow-wrap:anywhere}
.card,.status-card,.soft,.recommendation-card,.inspection-item,.empty{border-radius:var(--radius-panel);box-shadow:none}.card{box-shadow:var(--shadow);padding:var(--space-4)}.soft{background:#f9fafb}.status-card b,.metric b,td.numeric{font-variant-numeric:tabular-nums}td.numeric,th.numeric{text-align:right}
button,.btn{border:1px solid var(--control-border);border-radius:var(--radius);background:var(--panel);color:var(--text);font:600 var(--font-body)/1.3 system-ui,-apple-system,"Segoe UI",Arial,sans-serif;padding:9px 12px;transition:background .12s}.btn:hover,button:hover{background:#f2f4f7}
button.primary,.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--text)}button.primary:hover,.btn.primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}
.btn.tertiary,button.tertiary{background:transparent;border-color:transparent;color:var(--info)}button.destructive,.btn.destructive,button.critical,.btn.critical{background:var(--danger);border-color:var(--danger);color:white}button.destructive:hover,button.critical:hover{background:#912018}
button:disabled,input:disabled,select:disabled,textarea:disabled,.btn[aria-disabled="true"]{background:var(--disabled);border-color:var(--line);color:var(--secondary);cursor:not-allowed;opacity:.75}button[aria-disabled="true"]{cursor:wait}
:where(a,button,input,select,textarea,summary,[tabindex]):focus-visible{outline:3px solid var(--focus);outline-offset:3px}
input,select,textarea{border-color:var(--control-border);border-radius:var(--radius);font-size:var(--font-body);padding:9px 10px}input[type="checkbox"],input[type="radio"]{width:auto;accent-color:var(--info);vertical-align:middle}
label{font-weight:600}label.small{font-size:var(--font-small);color:var(--secondary)}label:has(>input:not([type="checkbox"]):not([type="radio"])),label:has(>select),label:has(>textarea){display:block}label>input,label>select,label>textarea{margin-top:5px}label>input[type="checkbox"],label>input[type="radio"]{margin-top:0}
input[aria-invalid="true"],select[aria-invalid="true"],textarea[aria-invalid="true"]{border-color:var(--danger)}summary{cursor:pointer;font-weight:650;padding:4px 0}details[open]>summary{margin-bottom:12px}
.table-scroll{overflow-x:auto;max-width:100%;margin-bottom:8px}.table-scroll:focus-visible{outline-offset:-3px}th,td{padding:10px;font-size:13px;vertical-align:top}th{background:#f9fafb;color:var(--secondary);font-size:var(--font-small);letter-spacing:.025em}tbody tr:hover{background:#f9fafb}tr[aria-selected="true"]{background:var(--accent-soft)}
.badge{background:#f2f4f7;color:var(--secondary);padding:4px 8px;border:1px solid transparent;font-size:var(--font-small);line-height:1.35}.badge.good,.badge.ready,.badge.success{background:var(--good-soft);color:var(--good)}.badge.info{background:var(--info-soft);color:var(--info)}.badge.waiting,.badge.warning{background:var(--warning-soft);color:var(--warning)}.badge.bad,.badge.critical{background:var(--danger-soft);color:var(--danger);border-color:#fecdca}.badge.inactive{background:#f2f4f7;color:var(--muted)}
.notice,.success,.dangerbox{border-radius:var(--radius);margin-bottom:12px}.notice{color:var(--warning)}.dangerbox,.error{overflow-wrap:anywhere}.empty{background:#fafbfc;border-style:solid}.event{color:var(--secondary)}
.tabs a,.filter{border-radius:var(--radius);background:white;border:1px solid var(--line);color:var(--secondary)}.tabs a.active,.filter.active{background:var(--accent-soft);border-color:var(--accent);color:var(--text);box-shadow:inset 0 -2px var(--accent)}.tabs a:hover,.filter:hover{background:var(--accent-soft)}
.inspection-progress{grid-template-columns:repeat(6,minmax(0,1fr))}.inspection-step{border-radius:var(--radius);overflow-wrap:anywhere}.inspection-step span{flex-shrink:0}
.employee-app .app{grid-template-columns:224px minmax(0,1fr)}.employee-app .side{padding:24px 12px 16px;display:flex;flex-direction:column;background:var(--nav-deep)}.side .brand{padding:0 12px;font-size:19px}.side .sub{padding:0 12px;color:var(--nav-text);overflow-wrap:anywhere;margin:8px 0 20px}
.nav-group{font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:#a6afbd;font-weight:700;margin:16px 12px 6px}.side nav section:first-child .nav-group{margin-top:0}.side a{padding:8px 12px;border-radius:var(--radius-sm);margin:2px 0;color:var(--nav-text);border-left:3px solid transparent}.side a[aria-current="page"]{background:#38281b;border-left-color:var(--accent);color:#fff;font-weight:700}.side a:hover{background:#252b34}.side a:focus-visible{outline-color:var(--accent)}
.shell-account{margin-top:auto;padding:24px 0 0;overflow-wrap:anywhere}.account-name,.account-role{padding:0 12px;font-size:12px}.account-name{color:#fff}.account-role{color:var(--nav-text);text-transform:capitalize;margin:4px 0 12px}.shell-account #logout{border-top:1px solid #343b45;border-radius:0}
.utility-bar{background:var(--nav);color:#fff;display:flex;align-items:center;gap:16px;padding:14px 24px;min-height:58px;margin:-24px -24px 24px}.utility-context{font-weight:650}.utility-employee{margin-left:auto;font-size:12px;color:var(--nav-text);overflow-wrap:anywhere}.navigation-toggle{display:none}
body:has(.login){background:var(--nav-deep);min-height:100vh;padding:1px 0}.login{border-radius:var(--radius-panel);border-top:4px solid var(--accent);box-shadow:0 12px 40px #0003}.login .brand{color:var(--text)}.login .sub{color:var(--secondary)}
@media(max-width:1100px){.employee-app .app{grid-template-columns:200px minmax(0,1fr)}.employee-app main{padding:20px}.utility-bar{margin:-20px -20px 20px;padding:12px 20px}.inspection-progress{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:850px){.employee-app .app{display:flex;flex-direction:column}.employee-app .side{display:none}.employee-app.navigation-open .side{display:flex;order:1}.employee-app main{order:0;padding:16px}.employee-app.navigation-open main{order:2}.employee-app.navigation-open .utility-bar{margin-top:0}.utility-bar{margin:-16px -16px 16px;padding:12px 16px;flex-wrap:wrap}.navigation-toggle{display:inline-block;background:var(--nav-deep);color:white;border-color:#667085}.utility-employee{display:none}.shell-account{padding-top:16px}.inspection-progress{grid-template-columns:repeat(2,minmax(0,1fr))}.person{flex-wrap:wrap}.inline-select{min-width:0;max-width:100%}.top{gap:12px}.login{margin:5vh auto;max-width:calc(100% - 32px)}}
.employee-app .side{position:sticky;top:0;height:100dvh;overflow-y:auto;align-self:start}
@media(max-width:850px){.employee-app.navigation-open .side{position:fixed;top:58px;left:0;width:260px;height:calc(100dvh - 58px);z-index:20;box-shadow:4px 0 16px #0003}.employee-app.navigation-open main{order:0}.employee-app.navigation-open .utility-bar{margin-top:-16px}}
/* Refined frame: real workspace/dealer/employee context, no placeholder controls. */
.employee-app .side,.employee-app .utility-bar{background:var(--nav-deep)}
.employee-app .side .brand{font-size:15px;letter-spacing:.08em;text-transform:uppercase;line-height:1.5}.employee-app .side .sub{font-size:11px;line-height:1.5;color:#a6afbd;margin-top:6px}
.side a[aria-current="page"]{background:linear-gradient(90deg,#35291f,#222326);border-left-color:var(--accent);color:#fff}.side a[aria-current="page"]:hover{background:#392d22}.side a:focus-visible{outline-offset:-2px;outline-width:2px}
.utility-bar{min-height:72px;gap:24px;padding-top:12px;padding-bottom:12px}.utility-workspace{flex:1;min-width:0;color:#a6afbd;font-size:13px;font-weight:600;overflow-wrap:anywhere}
.utility-dealer{display:flex;flex-direction:column;min-width:0;max-width:36%;gap:2px}.utility-label{display:block;font-size:11px;line-height:1.4;color:#a6afbd;font-weight:400}.utility-context{font-size:13px;overflow-wrap:anywhere}
.utility-employee{display:flex;align-items:center;gap:10px;margin-left:0;min-width:0;max-width:32%;color:#fff}.utility-employee>div{min-width:0}.utility-employee-name{display:block;font-size:13px;font-weight:650;overflow-wrap:anywhere}.employee-role{text-transform:capitalize}.employee-initials{display:grid;place-items:center;flex:0 0 34px;height:34px;border-radius:50%;background:#29313c;color:#f2f4f7;font-size:12px;font-weight:700}
.shell-account{padding-top:18px}.shell-account .account-name{font-weight:600}.shell-account .account-role{font-size:11px;color:#a6afbd}.shell-account #logout{border-top-color:#252b33}
@media(max-width:850px){.utility-bar{gap:12px;flex-wrap:nowrap}.utility-workspace{display:none}.utility-dealer{flex:1;max-width:none}.utility-employee{display:flex;max-width:38%}.employee-initials{display:none}.employee-app.navigation-open .side{top:72px;height:calc(100dvh - 72px)}}
@media print{.utility-bar,.shell-account{display:none!important}.employee-app .app{display:block}.employee-app main{padding:0}.table-scroll{overflow:visible}.card{box-shadow:none}.badge{border-color:#d0d5dd}body{font-size:10pt}}

/* Phase B: Service Counter command center */
.service-toolbar{display:flex;align-items:center;gap:16px;justify-content:space-between;margin-bottom:14px}.service-filters{flex-wrap:nowrap;overflow-x:auto;padding:1px 1px 8px;scrollbar-width:thin}.service-filters .filter{display:flex;align-items:center;gap:7px;white-space:nowrap}.filter-count{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:999px;background:#f2f4f7;font-size:11px;font-variant-numeric:tabular-nums}.filter.active .filter-count{background:white;color:var(--text)}
.service-command-center{grid-template-columns:minmax(390px,.82fr) minmax(480px,1.18fr);align-items:start}.service-queue-panel,.service-detail-panel{min-height:0}.service-detail-panel{position:sticky;top:88px;max-height:calc(100vh - 104px);overflow:auto}.service-detail-title{font-size:13px;text-transform:uppercase;letter-spacing:.05em;color:var(--secondary)}
.service-queue-row{display:flex;width:100%;flex-direction:column;align-items:stretch;text-align:left;padding:11px 12px;margin-bottom:7px;border:1px solid var(--line);background:#fff;color:var(--text);font-weight:400}.service-queue-row:hover{background:#f9fafb;border-color:#c9ced6}.service-queue-row.selected{border-color:var(--accent);box-shadow:inset 3px 0 var(--accent);background:#fffaf5}.service-row-head,.service-row-foot{display:flex;align-items:center;justify-content:space-between;gap:8px}.service-row-identity{font-size:13px;font-weight:600;margin-top:4px}.service-row-foot,.service-row-note{font-size:12px;color:var(--muted);margin-top:4px}.service-blocker{font-weight:650;color:var(--warning)}.service-blocker.critical{color:var(--danger)}.service-row-note{color:var(--secondary)}
.service-empty,.technician-empty{display:flex;min-height:150px;align-items:center;justify-content:center;flex-direction:column;text-align:center;gap:5px;color:var(--muted);border:1px dashed var(--line);border-radius:var(--radius-panel);padding:24px}.service-empty b,.technician-empty b{color:var(--text)}.service-queue-empty{min-height:100px}
.service-record-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);padding-bottom:14px}.service-record-title{font-size:20px;font-weight:750;margin:2px 0}.service-record-meta{font-size:13px;color:var(--secondary)}.service-tech{text-align:right;display:flex;flex-direction:column}.service-next{padding:12px 14px;margin:14px 0;background:var(--accent-soft);border-left:4px solid var(--accent);border-radius:var(--radius)}.service-next.critical{background:var(--danger-soft);border-left-color:var(--danger)}.service-next-note{font-size:12px;color:var(--secondary);margin-top:3px}.service-section{padding:14px 0;border-top:1px solid var(--line)}.service-section:first-of-type{border-top:0}.service-section h3{font-size:14px;margin-bottom:9px}.service-actions{display:flex;align-items:end;gap:8px;flex-wrap:wrap}.service-actions label{flex-basis:100%;margin:0}.service-actions select{flex:1;min-width:180px}.service-facts{display:grid;grid-template-columns:1fr 1fr;gap:8px}.service-facts>div,.service-summary-panel{background:#f9fafb;border:1px solid var(--line);border-radius:var(--radius);padding:10px}.service-facts span{display:block;color:var(--muted);font-size:11px}.service-facts b{display:block;margin-top:3px}.service-breakdown{font-size:12px;color:var(--secondary);margin-top:7px}.service-part-row{display:flex;justify-content:space-between;gap:8px;padding:7px 0;border-bottom:1px solid var(--line)}.service-part-row:last-child{border-bottom:0}.service-detail-footer{padding-top:12px;border-top:1px solid var(--line)}.empty.compact{min-height:0;padding:12px}

/* Phase B: Technician queue and repair job */
.technician-queue-intro{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:12px}.technician-filters{overflow-x:auto;flex-wrap:nowrap;padding-bottom:8px}.technician-filters .filter{white-space:nowrap}.technician-queues{display:grid;grid-template-columns:repeat(auto-fit,minmax(390px,1fr));gap:16px}.technician-queues .queue-section{margin:0}.technician-job-list{display:flex;flex-direction:column;gap:7px}.technician-job-row{display:grid;grid-template-columns:minmax(150px,.75fr) minmax(160px,1fr) minmax(130px,.7fr);gap:4px 12px;text-decoration:none;color:var(--text);padding:11px 12px;margin:0;border:1px solid var(--line)}.technician-job-row:hover{border-color:var(--accent);background:#fffaf5}.technician-job-id{display:flex;align-items:center;gap:7px}.technician-job-machine{font-weight:650}.technician-job-customer{color:var(--secondary);font-size:12px}.technician-job-stage{color:var(--warning);font-size:12px;font-weight:700}.technician-job-complaint{grid-column:2/-1;color:var(--secondary);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.technician-record-card{border-top:3px solid var(--accent)}.technician-record-head{display:flex;justify-content:space-between;gap:24px;align-items:center}.technician-record-title{font-size:22px;font-weight:750}.technician-machine{font-size:15px;font-weight:650;margin-top:3px}.technician-record-facts{display:flex;gap:24px}.technician-record-facts>div{display:flex;flex-direction:column;min-width:100px}.technician-record-facts span{font-size:11px;color:var(--muted)}.technician-record-facts b{font-size:12px;overflow-wrap:anywhere}
.category-card.completed-step{padding-top:12px;padding-bottom:12px;background:#fcfcfd}.category-card.completed-step .category-controls{margin-top:8px}.technician-progress-card{position:sticky;top:72px;z-index:5;padding:12px;background:#fff}.inspection-step{flex-wrap:wrap}.inspection-step b{font-size:inherit}.inspection-step small{display:block;width:100%;padding-left:30px;font-size:10px}.inspection-step.current{background:var(--accent-soft);color:var(--text);box-shadow:inset 0 -2px var(--accent)}.inspection-step.current span{background:var(--accent);color:var(--text)}.inspection-step.blocked{background:var(--warning-soft);box-shadow:inset 0 -2px #f79009}.inspection-step.future{background:#f9fafb;color:#98a2b3}.inspection-step.future span{background:#eaecf0;color:#667085}
.technician-step-card{transition:border-color .12s,box-shadow .12s}.technician-step-card.current-step{border-color:#f3b474;box-shadow:inset 4px 0 var(--accent)}.technician-step-card.completed-step:not(.current-step){background:#fcfcfd}.technician-step-card.future-step{border-color:#eaecf0}.technician-step-card.future-step>h2,.technician-step-card.future-step>.queue-title h2{color:var(--secondary)}.technician-complaint{font-weight:600;margin-top:5px}.inspection-editor{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:12px 0}.inspection-editor .inspection-item{margin:0}.inspection-editor.completed{opacity:.88}.inspection-editor.completed .inspection-item:focus-within{opacity:1}.inspection-item.critical-item .mini{color:var(--danger);font-weight:700}.inspection-detail{grid-template-columns:1fr}.inspection-actions{justify-content:flex-end}
.technician-readiness{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:12px}.readiness-item{padding:10px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb}.readiness-item span{display:block;font-size:11px;color:var(--muted)}.readiness-item b{display:block;margin-top:2px}.readiness-item.ready{background:var(--good-soft);color:var(--good)}.readiness-item.waiting{background:var(--warning-soft);color:var(--warning)}.work-session-active{display:flex;align-items:center;justify-content:space-between;gap:12px}.work-session-active span{font-size:12px}.work-session-actions{margin:12px 0}.technician-part-row{display:flex;justify-content:space-between;gap:12px}.technician-event{display:grid;grid-template-columns:180px 1fr;gap:12px;padding:7px 0}.technician-event time{color:var(--muted);font-size:12px}.activity-card{background:#fcfcfd}.activity-card .event{font-size:12px}
@media(max-width:1150px){.service-command-center{grid-template-columns:minmax(330px,.8fr) minmax(420px,1.2fr)}.technician-record-head{align-items:flex-start}.technician-record-facts{gap:12px;flex-wrap:wrap}.inspection-editor{grid-template-columns:1fr}}
@media(max-width:850px){.service-toolbar{align-items:flex-start;flex-direction:column}.service-command-center{grid-template-columns:1fr}.service-detail-panel{position:static;max-height:none}.service-facts,.technician-readiness{grid-template-columns:1fr}.service-record-head,.technician-record-head{flex-direction:column}.service-tech{text-align:left}.technician-queues{grid-template-columns:1fr}.technician-job-row{grid-template-columns:1fr 1fr}.technician-job-complaint{grid-column:1/-1}.technician-record-facts{width:100%}.technician-progress-card{position:static}.inspection-editor{grid-template-columns:1fr}.technician-event{grid-template-columns:1fr;gap:2px}}

/* Phase C: Inventory Operations workspaces */
.inventory-ops-header{align-items:center}.inventory-ops-header-context{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.inventory-ops-management{padding-top:12px;padding-bottom:12px;background:#fcfcfd}.inventory-ops-management>details>summary{display:flex;justify-content:space-between;align-items:center;gap:12px}.inventory-ops-guidance{margin-bottom:14px;padding:10px 13px;border:1px solid #f3d3a6;border-left:4px solid var(--accent);border-radius:var(--radius);background:#fffaf5;color:#7a4b13;font-size:12px}.inventory-ops-guidance.compact{margin:10px 0}
.inventory-ops-filterbar{padding-top:12px;padding-bottom:12px}.inventory-ops-filterbar label{font-size:12px}.inventory-ops-filter-actions{display:flex;align-items:end;gap:8px;margin-top:8px}.inventory-ops-filter-actions label{flex:1}.inventory-ops-tabs{display:flex;gap:6px;flex-wrap:nowrap;overflow-x:auto;padding:1px 1px 10px;margin-bottom:4px;scrollbar-width:thin}.inventory-ops-tabs .filter{display:flex;align-items:center;gap:7px;white-space:nowrap}
.inventory-ops-workspace{grid-template-columns:minmax(350px,.78fr) minmax(540px,1.22fr);align-items:start}.inventory-ops-queue-panel{padding:14px}.inventory-ops-detail-panel{position:sticky;top:88px;max-height:calc(100vh - 104px);overflow:auto}.inventory-ops-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:10px}.inventory-ops-panel-head h2,.inventory-ops-panel-head h3{margin:0}.inventory-ops-queue{display:flex;flex-direction:column;gap:7px}
.inventory-ops-queue-row{display:flex;width:100%;flex-direction:column;align-items:stretch;text-align:left;padding:11px 12px;border:1px solid var(--line);background:#fff;color:var(--text);font-weight:400}.inventory-ops-queue-row:hover{background:#f9fafb;border-color:#c9ced6}.inventory-ops-queue-row.selected{border-color:var(--accent);box-shadow:inset 3px 0 var(--accent);background:#fffaf5}.inventory-ops-row-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.inventory-ops-row-head>div{display:flex;flex-direction:column;min-width:0}.inventory-ops-row-part{display:block;color:var(--secondary);font-size:12px;margin-top:2px;overflow-wrap:anywhere}.inventory-ops-row-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-top:7px;color:var(--secondary);font-size:11px}.inventory-ops-row-meta b{color:var(--text)}.inventory-ops-row-blocker{display:block;margin-top:6px;color:var(--warning);font-size:12px;font-weight:700}.inventory-ops-row-date{display:block;margin-top:6px;color:var(--muted);font-size:11px}
.inventory-ops-empty{display:flex;min-height:180px;align-items:center;justify-content:center;flex-direction:column;text-align:center;gap:5px;color:var(--muted);border:1px dashed var(--line);border-radius:var(--radius-panel);padding:24px}.inventory-ops-empty b{color:var(--text)}.inventory-ops-empty.compact{min-height:100px}.inventory-ops-record-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding-bottom:13px;border-bottom:1px solid var(--line)}.inventory-ops-record-head h2{font-size:21px;margin:2px 0}.inventory-ops-record-head h3{margin:2px 0}.inventory-ops-record-meta{color:var(--secondary);font-size:12px}.eyebrow{display:block;color:var(--muted);font-size:10px;line-height:1.4;letter-spacing:.09em;text-transform:uppercase;font-weight:750}
.inventory-ops-next{display:flex;flex-direction:column;margin:13px 0;padding:11px 13px;border-left:4px solid var(--accent);border-radius:var(--radius);background:var(--accent-soft)}.inventory-ops-next span{color:var(--secondary);font-size:10px;letter-spacing:.08em;text-transform:uppercase;font-weight:700}.inventory-ops-next b{margin-top:2px}.inventory-ops-next small{color:var(--secondary);margin-top:2px}.inventory-ops-section{padding:14px 0;border-top:1px solid var(--line)}.inventory-ops-section:first-of-type{border-top:0}.inventory-ops-section h3{font-size:14px;margin-bottom:9px}.inventory-ops-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:7px}.inventory-ops-metrics>div{padding:9px 10px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb;min-width:0}.inventory-ops-metrics span{display:block;color:var(--muted);font-size:10px;letter-spacing:.02em}.inventory-ops-metrics b{display:block;margin-top:2px;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}.inventory-ops-metrics .positive{background:var(--good-soft);border-color:#b7e4c7}.inventory-ops-metrics .warning,.inventory-ops-metrics .negative{background:var(--warning-soft);border-color:#fedf89}.inventory-ops-metrics .negative b{color:var(--danger)}.inventory-ops-metrics.compact{grid-template-columns:repeat(3,minmax(0,1fr));margin:9px 0}.inventory-ops-fulfillment{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:9px;padding:9px 11px;border-radius:var(--radius);font-size:12px}.inventory-ops-fulfillment.waiting{background:var(--warning-soft);color:var(--warning)}.inventory-ops-fulfillment.ready{background:var(--good-soft);color:var(--good)}.inventory-ops-table th,.inventory-ops-table td{white-space:normal}.inventory-ops-purchasing{display:flex;flex-direction:column;gap:7px}.inventory-ops-purchasing>div{display:grid;grid-template-columns:auto auto 1fr;align-items:center;gap:8px;padding:9px 10px;border:1px solid var(--line);border-radius:var(--radius);font-size:12px}.inventory-ops-history-link{display:inline-block;margin-top:10px;font-size:12px}.inventory-ops-audit{color:var(--muted);font-size:11px;margin:8px 0}.inventory-ops-warning{padding:10px 12px;margin:10px 0;border-left:4px solid #f79009;border-radius:var(--radius);background:var(--warning-soft);color:var(--warning);font-size:12px}
.purchasing-workspace{grid-template-columns:minmax(340px,.72fr) minmax(580px,1.28fr)}.purchasing-workspace .inventory-ops-detail-panel{max-height:none;position:static}.inventory-ops-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.inventory-ops-facts>div{display:flex;flex-direction:column;padding:9px 10px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb}.inventory-ops-facts span{color:var(--muted);font-size:10px}.inventory-ops-facts small{color:var(--secondary);margin-top:2px}.receiving-lines{display:flex;flex-direction:column;gap:9px;margin:10px 0}.receiving-line{padding:12px;border:1px solid var(--line);border-radius:var(--radius-panel);background:#fcfcfd}.receiving-line+.receiving-line{margin-top:0}
.replenishment-workspace{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:16px;align-items:start}.replenishment-queue{display:flex;flex-direction:column;gap:10px}.replenishment-row{margin:0}.replenishment-row .inventory-ops-record-head{margin-bottom:10px}.replenishment-metrics{grid-template-columns:repeat(7,minmax(86px,1fr));overflow-x:auto}.replenishment-metrics .suggested{background:var(--accent-soft);border-color:#f3b474}.replenishment-vendor{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:8px 10px;margin:9px 0;background:#f9fafb;border-radius:var(--radius);font-size:12px}.replenishment-vendor span{color:var(--muted)}.replenishment-vendor.needed{background:var(--warning-soft);color:var(--warning)}.replenishment-selection{position:sticky;top:88px;margin:0}.replenishment-selection #selectionSummary{margin-bottom:12px}.replenishment-review{margin:12px -2px 8px;padding:12px;border:1px solid #f3b474;border-radius:var(--radius-panel);background:#fffaf5}.replenishment-review h3{font-size:13px}.location-list{display:flex;flex-direction:column;gap:5px}.location-list>div{display:grid;grid-template-columns:minmax(70px,.5fr) minmax(120px,1fr) repeat(3,auto);gap:10px;padding:7px 9px;border-bottom:1px solid var(--line);font-size:11px}
.inventory-control-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}.inventory-control-queue{margin:0}.inventory-control-row{padding:11px 12px;margin-bottom:8px;border:1px solid var(--line);border-radius:var(--radius);background:#fff}.inventory-control-row.stale{border-color:#f79009}.adjustment-metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.inventory-count-row{margin-bottom:7px}.inventory-control-detail{border-top:3px solid var(--accent)}.inventory-control-count-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:10px 0}.inventory-count-line{padding:12px;margin:9px 0;border:1px solid var(--line);border-radius:var(--radius-panel);background:#fff}.inventory-count-line.zero{border-left:4px solid var(--good)}.inventory-count-line.positive{border-left:4px solid var(--info)}.inventory-count-line.negative,.inventory-count-line.stale{border-left:4px solid #f79009}.count-metrics{grid-template-columns:repeat(6,minmax(0,1fr))}.count-entry{display:grid;grid-template-columns:1fr 1fr auto;gap:8px;align-items:end;margin:10px 0}.count-entry label{font-size:12px}
@media(max-width:1200px){.inventory-ops-workspace,.purchasing-workspace{grid-template-columns:minmax(320px,.75fr) minmax(480px,1.25fr)}.replenishment-metrics{grid-template-columns:repeat(4,minmax(105px,1fr))}.count-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:900px){.inventory-ops-workspace,.purchasing-workspace,.replenishment-workspace,.inventory-control-grid{grid-template-columns:1fr}.inventory-ops-detail-panel,.replenishment-selection{position:static;max-height:none}.inventory-ops-metrics,.replenishment-metrics,.adjustment-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.inventory-ops-purchasing>div{grid-template-columns:auto 1fr}.inventory-ops-purchasing>div>span:last-child{grid-column:1/-1}.location-list>div{grid-template-columns:1fr 1fr}.count-entry{grid-template-columns:1fr}}
@media(max-width:600px){.inventory-ops-record-head,.inventory-ops-fulfillment,.inventory-ops-panel-head{flex-direction:column;align-items:flex-start}.inventory-ops-metrics,.inventory-ops-facts,.count-metrics{grid-template-columns:1fr 1fr}.inventory-ops-filter-actions{align-items:stretch;flex-direction:column}}

/* Phase C queue containment: desktop queues scroll inside the workstation region. */
@media(min-width:901px){.inventory-ops-workspace{--inventory-workspace-height:clamp(32rem,calc(100dvh - 18rem),52rem);height:var(--inventory-workspace-height);min-height:0}.inventory-ops-queue-panel{display:flex;flex-direction:column;height:100%;min-height:0;margin-bottom:0;overflow:hidden}.inventory-ops-panel-head{flex:0 0 auto}.inventory-ops-queue{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding-right:4px;scrollbar-color:#98a2b3 transparent;scrollbar-width:thin}}
@media(max-width:900px){.inventory-ops-workspace{height:auto;max-height:none}.inventory-ops-queue-panel{display:block;height:auto;overflow:visible}.inventory-ops-queue{overflow:visible;padding-right:0}}

/* Phase D: Customer, Machine and Repair Order records. */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.records-page-header{align-items:center}.records-search{max-width:none}.records-list-panel{padding:0;overflow:hidden}.records-list-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:15px 16px 11px;border-bottom:1px solid var(--line)}.records-list-heading h2{margin:0 0 2px}.records-table th:first-child,.records-table td:first-child{padding-left:16px}.records-table th:last-child,.records-table td:last-child{padding-right:16px}.record-primary-link{color:var(--text);font-weight:750;text-decoration:none}.record-primary-link:hover{color:#9a4f00;text-decoration:underline}.record-ro-number,.record-serial{font-variant-numeric:tabular-nums;letter-spacing:.015em}.record-open-cell{text-align:right;white-space:nowrap}.historical-row{color:var(--secondary);background:#fcfcfd}.records-empty{display:flex;min-height:120px;align-items:center;justify-content:center;flex-direction:column;gap:4px;padding:22px;text-align:center;color:var(--muted)}.records-empty b{color:var(--text)}.records-empty.compact{min-height:72px}
.record-loading{min-height:96px;display:grid;place-items:center;color:var(--muted)}.record-identity-card{padding:18px 20px;border-top:3px solid var(--accent)}.record-identity{display:flex;align-items:flex-start;justify-content:space-between;gap:24px}.record-identity-main{min-width:0}.record-identity h1{font-size:25px;line-height:1.2;letter-spacing:-.025em;margin:3px 0 12px}.record-contact{display:flex;flex-wrap:wrap;gap:10px 24px;color:var(--secondary);font-size:13px}.record-contact>span{display:flex;flex-direction:column;min-width:120px}.record-contact b{font-size:10px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.record-contact a{color:var(--info);font-weight:650;text-decoration:none}.record-actions{display:flex;align-items:flex-end;justify-content:flex-start;flex-direction:column;gap:12px;flex-shrink:0}.record-summary-strip{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.record-summary-strip>span{min-width:90px;padding:8px 10px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb;color:var(--secondary);font-size:11px;text-align:center}.record-summary-strip b{display:block;color:var(--text);font-size:17px}.record-summary-strip .attention{background:var(--warning-soft);border-color:#fedf89}.record-date-stack{display:flex;flex-direction:column;align-items:flex-end;color:var(--muted);font-size:11px}
.record-section-grid,.record-overview-grid,.record-story-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}.record-section{padding:0;overflow:hidden}.record-section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:15px 16px 11px;border-bottom:1px solid var(--line)}.record-section-head h2{margin:1px 0 0}.record-section-head.compact{align-items:center;padding:0 0 9px}.record-section-head.compact h3{margin:0}.record-section>div:not(.record-section-head),.record-section>p{margin-left:16px;margin-right:16px}.record-section-note{color:var(--secondary);font-size:13px}.record-list{display:flex;flex-direction:column}.record-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:10px 14px;padding:12px 0;border-bottom:1px solid var(--line)}.record-row:last-child{border-bottom:0}.record-row.compact{grid-template-columns:minmax(0,1fr) auto auto;padding:9px 0}.record-row-main{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;min-width:0}.record-row-main>span{color:var(--secondary);font-size:11px}.record-row-meta{grid-column:1/-1;display:flex;flex-wrap:wrap;gap:5px 14px;color:var(--secondary);font-size:11px}.record-row>p{grid-column:1/-1;margin:0;color:var(--secondary);font-size:13px}.service-history-row{align-items:start}.service-story{grid-column:1/-1;display:grid;grid-template-columns:1fr 1fr;gap:8px}.service-story p{margin:0;padding:9px 10px;background:#f9fafb;border-radius:var(--radius);font-size:12px}.service-story b{display:block;color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.04em}
.record-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:16px 0 5px}.record-facts>div,.record-summary-metrics>div{padding:10px 11px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb}.record-facts span,.record-summary-metrics span{display:block;color:var(--muted);font-size:10px;letter-spacing:.03em;text-transform:uppercase}.record-facts b,.record-summary-metrics b{display:block;margin-top:3px;overflow-wrap:anywhere}.record-summary-metrics{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:16px 0}.record-summary-metrics b{font-size:18px}.record-category-control{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;padding:10px 0 16px}.record-category-control label{grid-column:1/-1;margin:0}.inspection-record{padding:15px 0;border-bottom:1px solid var(--line)}.inspection-record:last-child{border-bottom:0}.inspection-stage-meta{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:11px 0;padding:10px;background:#f9fafb;border-radius:var(--radius)}.record-critical{display:flex;flex-direction:column;gap:3px;margin:11px 0;padding:11px 13px;border-left:4px solid var(--danger);border-radius:var(--radius);background:var(--danger-soft);color:var(--danger)}.record-recommendation{margin:11px 0;padding:12px 13px;border:1px solid #f3d3a6;border-left:4px solid var(--accent);border-radius:var(--radius);background:#fffaf5}.record-recommendation.critical{border-color:#fda29b;border-left-color:var(--danger);background:var(--danger-soft)}.record-recommendation p{margin:7px 0;font-size:13px}.record-recommendation .record-row-meta{display:block}.record-nav{margin-bottom:16px}.record-story{display:flex;flex-direction:column}.record-story section{padding:12px 0;border-bottom:1px solid var(--line)}.record-story section:last-child{border-bottom:0}.record-story h3{margin:0 0 5px;color:var(--muted);font-size:10px;letter-spacing:.06em;text-transform:uppercase}.record-story p{margin:0;white-space:pre-wrap}.record-story .record-result{padding:12px;background:#f9fafb;border-radius:var(--radius);border:0;margin:5px 0}.commercial-section{padding:14px 0;border-bottom:1px solid var(--line)}.commercial-section:last-child{border-bottom:0}.estimate-history{display:flex;flex-direction:column;gap:8px}.estimate-record{padding:10px 11px;border:1px solid var(--line);border-radius:var(--radius);background:#f9fafb}.estimate-record.latest{border-left:3px solid var(--accent)}.authorization-record{display:flex;align-items:center;gap:7px;margin-top:7px;color:var(--secondary);font-size:11px}.record-line-list{margin-top:8px}.record-line-list>div{display:flex;justify-content:space-between;gap:12px;padding:6px 0;border-bottom:1px solid var(--line);font-size:12px}.record-timeline{position:relative;padding:9px 0 4px}.timeline-event{display:grid;grid-template-columns:180px 1fr;gap:18px;padding:10px 0;border-bottom:1px solid var(--line)}.timeline-event:last-child{border-bottom:0}.timeline-event time{color:var(--muted);font-size:11px;font-variant-numeric:tabular-nums}.timeline-event div{display:flex;flex-direction:column}.timeline-event span{margin-top:2px;color:var(--secondary);font-size:11px}
@media(max-width:1000px){.record-section-grid,.record-overview-grid,.record-story-grid{grid-template-columns:1fr}.record-facts{grid-template-columns:repeat(2,minmax(0,1fr))}.record-identity{flex-direction:column}.record-actions{width:100%;align-items:flex-start}.record-summary-strip{justify-content:flex-start}.record-date-stack{align-items:flex-start}}
@media(max-width:700px){.records-list-heading,.record-section-head{flex-direction:column}.record-identity-card{padding:16px}.record-contact{display:grid;grid-template-columns:1fr 1fr;width:100%}.record-row,.record-row.compact{grid-template-columns:minmax(0,1fr) auto}.record-row .btn{grid-column:1/-1;text-align:center}.service-story,.inspection-stage-meta{grid-template-columns:1fr}.record-facts,.record-summary-metrics{grid-template-columns:1fr 1fr}.timeline-event{grid-template-columns:1fr;gap:3px}.authorization-record{align-items:flex-start;flex-direction:column}.record-category-control{grid-template-columns:1fr}.record-category-control label{grid-column:auto}}

/* Phase E: dealership record search and operational dashboard */
.utility-workspace{position:relative;align-self:center;max-width:680px}.global-search{position:relative;width:100%;margin:0}.global-search-field{display:flex;align-items:center;gap:9px;width:100%;min-width:0;height:40px;padding:0 10px;border:1px solid #46505d;border-radius:var(--radius);background:#171c22}.global-search-field:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px #ff790033}.global-search-symbol{width:14px;height:14px;border:2px solid var(--accent);border-radius:50%;position:relative;flex:0 0 auto}.global-search-symbol:after{content:"";position:absolute;width:6px;height:2px;right:-5px;bottom:-2px;transform:rotate(45deg);background:var(--accent);border-radius:2px}.global-search input{flex:1;min-width:0;height:100%;border:0;background:transparent;color:white;padding:0 4px;outline:0;box-shadow:none}.global-search input::placeholder{color:#a6afbd}.global-search input::-webkit-search-cancel-button{display:none}.global-search-clear{border:0;background:transparent;color:#cbd1d8;padding:4px 5px;font-size:11px}.global-search-clear:hover{background:#29313a;color:white}.global-search-results{position:absolute;z-index:40;top:calc(100% + 8px);left:0;width:min(680px,calc(100vw - 48px));max-height:min(560px,calc(100dvh - 100px));overflow:auto;background:white;color:var(--text);border:1px solid var(--line);border-radius:var(--radius-panel);box-shadow:0 16px 36px #0004}.global-search-state{padding:20px;color:var(--secondary);font-size:13px}.global-search-group{padding:7px}.global-search-group+ .global-search-group{border-top:1px solid var(--line)}.global-search-group h2{margin:4px 7px 3px;color:var(--muted);font-size:10px;letter-spacing:.08em;text-transform:uppercase}.global-search-result{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:9px 10px;border-radius:var(--radius-sm);color:var(--text);text-decoration:none}.global-search-result:hover,.global-search-result:focus{background:var(--accent-soft)}.global-search-result>span:first-child{display:flex;flex-direction:column;min-width:0}.global-search-result b{font-size:13px;overflow-wrap:anywhere}.global-search-result small{color:var(--secondary);font-size:11px;margin-top:2px;overflow-wrap:anywhere}.global-search-open{color:var(--accent-hover);font-size:11px;font-weight:700}.global-search-more{padding:5px 10px 7px;color:var(--muted);font-size:10px}
.dashboard-header{align-items:flex-start}.dashboard-loading{padding:36px;border:1px dashed var(--line);border-radius:var(--radius-panel);color:var(--secondary);text-align:center}.dashboard-section{margin:0 0 20px;padding:18px;background:white;border:1px solid var(--line);border-radius:var(--radius-panel);box-shadow:var(--shadow)}.dashboard-section-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:13px}.dashboard-section-head h2{margin:2px 0 0;font-size:18px}.dashboard-metrics{display:grid;grid-template-columns:repeat(4,minmax(135px,1fr));gap:9px}.dashboard-metrics.compact{grid-template-columns:repeat(3,minmax(160px,1fr))}.dashboard-metric{display:flex;min-height:106px;flex-direction:column;padding:13px 14px;border:1px solid var(--line);border-radius:var(--radius);background:#fcfcfd;color:var(--text);text-decoration:none}.dashboard-metric:hover,.dashboard-metric:focus{border-color:#f3b474;background:#fffaf5}.dashboard-metric>span{color:var(--secondary);font-size:12px;font-weight:650}.dashboard-metric>b{margin:auto 0 1px;font-size:28px;line-height:1;font-variant-numeric:tabular-nums}.dashboard-metric>small{color:var(--muted);font-size:10px}.dashboard-metric.ready.has-items{border-left:3px solid var(--good)}.dashboard-metric.attention.has-items{border-left:3px solid var(--accent)}.dashboard-recent{display:flex;flex-direction:column}.dashboard-recent-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:11px 8px;border-top:1px solid var(--line);color:var(--text);text-decoration:none}.dashboard-recent-row:first-child{border-top:0}.dashboard-recent-row:hover{background:#f9fafb}.dashboard-recent-row>span{display:flex;flex-direction:column;min-width:0}.dashboard-recent-row>span:last-child{align-items:flex-end}.dashboard-recent-row small{margin-top:3px;color:var(--secondary);font-size:11px}.dashboard-empty{display:flex;min-height:100px;align-items:center;justify-content:center;flex-direction:column;gap:4px}.dashboard-empty span{color:var(--secondary);font-size:12px}
@media(max-width:1100px){.dashboard-metrics{grid-template-columns:repeat(2,minmax(150px,1fr))}.dashboard-metrics.compact{grid-template-columns:repeat(2,minmax(160px,1fr))}.utility-bar{gap:14px}.utility-dealer{max-width:24%}.utility-employee{max-width:24%}}
@media(max-width:850px){.utility-bar{display:grid;grid-template-columns:auto minmax(0,1fr) minmax(0,auto);min-height:124px}.utility-workspace{display:block;grid-column:1/-1;grid-row:2;max-width:none;width:100%}.utility-dealer{grid-column:2;grid-row:1;max-width:none}.utility-employee{grid-column:3;grid-row:1;display:flex;max-width:32vw}.employee-app.navigation-open .side{top:124px;height:calc(100dvh - 124px)}.global-search-results{width:100%;max-height:calc(100dvh - 150px)}.dashboard-metrics,.dashboard-metrics.compact{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:600px){.dashboard-section-head{align-items:flex-start;flex-direction:column}.dashboard-metrics,.dashboard-metrics.compact{grid-template-columns:1fr}.dashboard-recent-row{align-items:flex-start;flex-direction:column}.dashboard-recent-row>span:last-child{align-items:flex-start}.utility-employee{max-width:35vw}.utility-context,.utility-employee-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}}

/* Serialized Whole Goods: unit identity, custody, acquisition and history */
.whole-goods-management{margin-bottom:14px}.whole-goods-management summary{display:flex;justify-content:space-between}.whole-goods-admin-grid{display:grid;grid-template-columns:2fr 1fr;gap:24px;padding-top:15px}.whole-goods-admin-grid form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.whole-goods-admin-grid h3,.whole-goods-admin-grid button,.whole-goods-admin-grid label:has(textarea){grid-column:1/-1}.whole-goods-filters{display:grid;grid-template-columns:1fr 1fr 2fr;gap:12px;margin-bottom:14px}.whole-goods-workspace{display:grid;grid-template-columns:minmax(310px,38%) minmax(0,1fr);gap:14px;align-items:start}.whole-goods-queue-panel,.whole-good-detail{min-width:0}.whole-goods-queue{display:flex;flex-direction:column;max-height:calc(100dvh - 285px);min-height:420px;overflow-y:auto;border:1px solid var(--line);border-radius:var(--radius-panel);background:white}.whole-good-row{display:flex;flex-direction:column;gap:7px;width:100%;padding:13px 14px;border:0;border-bottom:1px solid var(--line);border-radius:0;background:white;color:var(--text);text-align:left}.whole-good-row:last-child{border-bottom:0}.whole-good-row:hover,.whole-good-row:focus{background:#fffaf5}.whole-good-row.selected{box-shadow:inset 3px 0 var(--accent);background:var(--accent-soft)}.whole-good-row .inventory-ops-row-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.whole-good-row .inventory-ops-row-head>span:first-child{display:flex;flex-direction:column}.whole-good-row small{margin-top:3px;color:var(--secondary)}.whole-good-row-meta{display:flex;justify-content:space-between;gap:12px;color:var(--secondary);font-size:11px}.whole-good-detail{padding:18px}.whole-good-identity{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:15px;border-bottom:1px solid var(--line)}.whole-good-identity h2{margin:3px 0 8px;font-size:21px}.whole-good-primary-id{display:flex;flex-direction:column;align-items:flex-end}.whole-good-primary-id span{color:var(--muted);font-size:10px;text-transform:uppercase;letter-spacing:.06em}.whole-good-primary-id b{font-size:20px;font-variant-numeric:tabular-nums}.whole-good-metrics{margin:15px 0}.whole-good-metrics b{font-size:14px;overflow-wrap:anywhere}.whole-good-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.whole-good-detail section{padding:14px 0;border-top:1px solid var(--line)}.whole-good-detail section h3{margin:0 0 10px}.whole-good-detail dl{display:grid;grid-template-columns:130px minmax(0,1fr);gap:7px 12px;margin:0;font-size:12px}.whole-good-detail dt{color:var(--muted)}.whole-good-detail dd{margin:0;font-weight:650}.whole-good-actions .row-actions{justify-content:flex-start}.whole-good-history .event:first-child{border-top:0}.whole-good-form{width:min(900px,calc(100vw - 40px));max-height:calc(100dvh - 40px);overflow:auto;padding:20px}.whole-good-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px}.whole-good-form-grid label{display:flex;flex-direction:column}.whole-good-form-grid label.check{flex-direction:row;align-items:center}.dialog-head{display:flex;justify-content:space-between;align-items:flex-start}.dialog-head h2{margin:4px 0 16px}.dialog-actions{display:flex;justify-content:flex-end;margin-top:16px}
@media(max-width:1000px){.whole-goods-workspace{grid-template-columns:1fr}.whole-goods-queue{max-height:none;min-height:0}.whole-goods-admin-grid{grid-template-columns:1fr}.whole-good-detail-grid{grid-template-columns:1fr}}
@media(max-width:700px){.whole-goods-filters,.whole-good-form-grid,.whole-goods-admin-grid form{grid-template-columns:1fr}.whole-goods-admin-grid h3,.whole-goods-admin-grid button,.whole-goods-admin-grid label:has(textarea){grid-column:auto}.whole-good-identity{flex-direction:column}.whole-good-primary-id{align-items:flex-start}.whole-good-row-meta{flex-direction:column;gap:2px}.whole-good-detail dl{grid-template-columns:1fr}.whole-good-detail dd{margin-bottom:4px}}

/* Machine meter evidence: compact records, existing light workspace and print flow. */
.meter-intake{border-top:1px solid var(--border);margin-top:16px;padding-top:12px}
.meter-intake h3{margin:0 0 8px}.meter-history{margin:12px 0}.meter-history-row{padding:10px 0;border-bottom:1px solid var(--border);overflow-wrap:anywhere}.meter-history-row.superseded{color:var(--text-secondary)}
.meter-management{margin-top:12px}.meter-management form{max-width:620px;padding:12px 0}.meter-management label{display:block;margin-top:10px}.meter-management button{margin-top:12px}.meter-checkin{margin:8px 0 0}
.wg-workspace-nav{display:flex;gap:8px;margin:0 0 14px;flex-wrap:wrap}.wg-workspace-nav a{padding:8px 12px;border-bottom:2px solid transparent;color:var(--secondary);font-weight:650}.wg-workspace-nav a[aria-current=page]{border-color:var(--accent);color:var(--text);background:var(--accent-soft)}.wg-purchasing-workspace{grid-template-columns:minmax(285px,.7fr) minmax(0,1.5fr)}.wg-purchasing-workspace .whole-good-row .badge{white-space:normal;text-align:right}.wg-form-section{margin-top:14px}.wg-inline-form{display:flex;gap:10px;align-items:end;margin-top:18px}.wg-inline-form label{flex:1}.wg-table-wrap{max-width:100%;overflow-x:auto}.wg-line-table{font-size:12px;min-width:630px}.wg-line-table th:not(:first-child),.wg-line-table td:not(:first-child){text-align:right;font-variant-numeric:tabular-nums}.wg-line-table td:first-child{min-width:150px}.wg-line-table small{display:block;color:var(--muted);margin-top:4px}.wg-next-action .row-actions{justify-content:flex-start}.wg-next-action{background:var(--accent-soft);padding:14px!important;border-radius:var(--radius-panel)}.wg-receive-footer{grid-column:1/-1;display:flex;justify-content:space-between;gap:12px;align-items:center}.wg-shipment{padding:14px 0;border-bottom:1px solid var(--line)}.wg-receipt-unit{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-top:1px solid var(--line)}.wg-receipt-unit>div{display:flex;flex-direction:column;gap:4px;min-width:0;overflow-wrap:anywhere}.wg-receipt-unit>div:last-child{text-align:right}.wg-receipt-unit small{color:var(--muted);font-size:11px}.wg-receipt-confirmation{padding:12px;margin-bottom:12px}.wg-purchasing-workspace .whole-good-form-grid small{color:var(--muted);font-size:11px;margin-top:4px}
@media(max-width:1100px){.wg-purchasing-workspace{grid-template-columns:1fr}.wg-purchasing-workspace .whole-goods-queue{max-height:none;min-height:0}}@media(max-width:700px){.wg-inline-form,.wg-receive-footer{align-items:stretch;flex-direction:column}.wg-receipt-unit{flex-direction:column}.wg-receipt-unit>div:last-child{text-align:left}}
.wg-purchasing-workspace [hidden]{display:none!important}.wg-purchasing-workspace .inventory-ops-empty{min-height:90px}.wg-purchasing-workspace .whole-good-form-grid textarea{min-height:72px}

/* Whole Goods preparation: independent of customer repair and Parts quantities. */
.wg-setup-workspace{display:grid;grid-template-columns:minmax(260px,.7fr) minmax(0,1.5fr);align-items:start;gap:18px}.wg-setup-workspace>*{min-width:0}.wg-setup-workspace .whole-goods-queue-panel{position:sticky;top:86px}.wg-setup-queue{overflow-y:auto;max-height:calc(100dvh - 290px);min-height:220px;scrollbar-width:thin}.wg-setup-detail{min-width:0}.wg-setup-detail section,.wg-setup-detail>details{margin-top:18px}.wg-setup-detail h4{margin:4px 0;font-size:14px}.wg-setup-detail form{margin:12px 0}.wg-setup-detail label{display:block;margin:8px 0}.wg-setup-detail .check{display:inline-flex;align-items:center;gap:6px;margin:5px 14px 5px 0}.wg-setup-detail .check input{width:auto;min-height:0}.wg-setup-detail textarea{min-height:58px}.wg-setup-progress{display:flex;flex-wrap:wrap;gap:6px;padding:0;list-style:none;margin:16px 0}.wg-setup-progress li{padding:7px 10px;border:1px solid var(--line);border-radius:var(--radius);font-size:11px;color:var(--muted);background:#f9fafb}.wg-setup-progress .current{border-color:var(--accent);background:var(--accent-soft);color:var(--text);font-weight:700}.wg-setup-action,.wg-setup-review{border-left:3px solid var(--accent);padding:12px 16px;background:#fffaf5}.wg-setup-inline{display:flex;align-items:end;gap:10px}.wg-setup-inline label{flex:1}.wg-pdi-item{padding:12px 0;border-bottom:1px solid var(--line)}.wg-pdi-item.needs-attention{border-left:3px solid var(--warning);padding-left:10px;background:var(--warning-soft)}.wg-pdi-item-title{display:flex;align-items:start;justify-content:space-between;gap:14px}.wg-pdi-item-title>div:last-child{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:5px}.wg-pdi-item fieldset{border:0;padding:0;margin:0}.wg-pdi-item details{font-size:12px;margin-top:8px}.wg-setup-detail .event{font-size:12px;overflow-wrap:anywhere}.wg-setup-detail .inventory-ops-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.wg-setup-detail .inventory-ops-metrics b{font-size:13px}.wg-setup-record-summary{border-top:1px solid var(--line);padding-top:12px}.wg-technician-setup{margin:8px 0}.wg-setup-movement{border-top:1px solid var(--line);padding-top:12px}
@media(max-width:1100px){.wg-setup-workspace{grid-template-columns:1fr}.wg-setup-workspace .whole-goods-queue-panel{position:static}.wg-setup-queue{max-height:none;min-height:0}}
@media(max-width:700px){.wg-pdi-item-title{flex-direction:column}.wg-pdi-item-title>div:last-child{justify-content:flex-start}.wg-setup-inline{display:block}.wg-setup-detail .inventory-ops-metrics{grid-template-columns:1fr}.wg-setup-progress li{flex:1 0 100px}}
.wg-setup-filters{display:grid;grid-template-columns:minmax(210px,.8fr) minmax(240px,1.2fr) auto;gap:16px;align-items:end}.wg-setup-filters>label{margin:0}.wg-setup-filters .check{display:flex;align-items:center;gap:8px;min-height:38px}.wg-setup-filters .check input{width:auto}.wg-pdi-item form{display:grid;grid-template-columns:minmax(190px,.9fr) minmax(180px,1fr) auto;gap:12px;align-items:end}.wg-pdi-item form label{margin:0}.wg-pdi-item fieldset{align-self:center}.wg-pdi-item fieldset .check{font-size:12px;margin-right:8px}.wg-pdi-item form textarea{min-height:50px}.wg-pdi-item form button{font-size:12px}
@media(max-width:1280px){.wg-pdi-item form{grid-template-columns:1fr auto}.wg-pdi-item form fieldset{grid-column:1/-1}}
@media(max-width:700px){.wg-setup-filters{grid-template-columns:1fr}.wg-pdi-item form{display:block}.wg-pdi-item form label{margin:8px 0}}

/* Supervised pilot context and compact employee guidance. */
.pilot-banner{display:flex;flex-wrap:wrap;gap:8px 24px;padding:12px 16px;border-left:4px solid var(--orange,#ef7d24);background:#fff8ef;color:#272727;margin:10px 0 18px;line-height:1.45}.pilot-banner span{flex:1;min-width:240px}.pilot-guide-link{display:inline-flex;margin:4px 0 8px}.pilot-view-filter{display:flex;align-items:center;gap:12px;margin:12px 0;font-size:13px}.pilot-view-filter select{width:auto;max-width:100%}.pilot-record-badge{font-size:10px;white-space:normal}.pilot-physical-reminder{font-size:12px;color:#625540;border-left:2px solid #cbb69a;padding-left:10px}.pilot-physical-reminder+*{margin-top:12px}#quickStart li,#stopReasons li{margin:12px 0;line-height:1.55}#accountEditor{margin-top:20px}#accountEditor form{max-width:560px}#intakeRecovery details{margin-top:12px}#intakeRecovery textarea{min-height:80px}
@media(max-width:900px){.pilot-banner span{min-width:0;flex-basis:100%}.pilot-view-filter{flex-wrap:wrap}.pilot-view-filter select{width:100%}}

/* SUMMIT review: presentation only; queue links, role gates and warning tones are unchanged. */
.employee-app{--accent:#f47721;--accent-hover:#d65a0a;--accent-soft:#fff2e8;--nav-deep:#20262b;--bg:#f4f5f6}
.employee-app .side .brand{letter-spacing:0;text-transform:none;padding-bottom:14px}
.summit-wordmark{display:block;font-size:27px;font-weight:850;letter-spacing:.06em;border-left:4px solid var(--accent);padding-left:9px;line-height:1.2}
.summit-descriptor{display:block;font-size:10px;font-weight:600;margin-top:7px;color:#e4e7eb}
.summit-preview{display:block;font-size:10px;font-weight:400;line-height:1.4;margin-top:7px;color:#b9c1c9}
.employee-app .utility-bar{background:#fff;color:var(--text);border-bottom:1px solid var(--line)}
.utility-bar .utility-label{color:var(--secondary)}
.utility-bar .utility-employee,.utility-bar .utility-context{color:var(--text)}
.utility-bar .global-search-field{background:#f9fafb;border-color:var(--control-border)}
.utility-bar .global-search input,.utility-bar .global-search-clear{color:var(--text)}
.utility-bar .global-search input::placeholder{color:var(--secondary)}
.utility-bar .global-search-clear:hover{background:var(--accent-soft);color:var(--text)}
.side a[aria-current="page"]{background:#493024}
.dashboard-section{padding:14px 16px;margin-bottom:16px}
.dashboard-section-head{margin-bottom:10px}
.dashboard-section-head h2{font-size:16px}
.dashboard-metrics,.dashboard-metrics.compact{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}
.dashboard-metrics.compact{grid-template-columns:repeat(3,minmax(0,1fr))}
.dashboard-metric{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:3px 8px;min-height:64px;padding:10px 12px}
.dashboard-metric>span{font-size:12px;line-height:1.35}
.dashboard-metric>b{font-size:24px;margin:0;grid-column:2;grid-row:1/3}
.dashboard-metric>small{grid-column:1;font-size:10px}
.service-filters,.technician-filters,.inventory-ops-tabs{flex-wrap:wrap;overflow-x:visible;gap:6px;padding:2px 1px 8px}
.service-filters .filter,.technician-filters .filter,.inventory-ops-tabs .filter{flex:0 1 auto;white-space:normal;min-height:36px}
.service-filters .filter-count,.inventory-ops-tabs .filter-count{flex-shrink:0}
@media(max-width:700px){.dashboard-metrics,.dashboard-metrics.compact{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:400px){.dashboard-metrics,.dashboard-metrics.compact{grid-template-columns:1fr}}

/* Internal messaging: compact communication workspace within the shared shell. */
.message-affordance{white-space:nowrap;color:var(--text,#252a30);font-weight:700;font-size:13px;padding:9px 10px;border:1px solid #c9cdd1;border-radius:6px;text-decoration:none}
.message-boundary{font-size:13px;color:#555e68;background:#fff6ec;border-left:3px solid #d96c20;padding:10px 14px;margin:12px 0 18px}
.message-workspace{display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:16px;align-items:start}
.message-inbox,.message-thread{min-width:0;background:white;border:1px solid #d6d9dc;border-radius:10px;padding:16px}
.message-inbox input{width:100%;box-sizing:border-box;margin-bottom:12px}
.message-row{display:flex;flex-direction:column;gap:7px;text-align:left;width:100%;padding:14px 10px;border:0;border-bottom:1px solid #e6e8eb;border-radius:0;background:white;color:#242a31}
.message-row.selected{background:#fff1e5;box-shadow:inset 3px 0 #ce611e}.message-row-heading{display:flex;justify-content:space-between;gap:8px;width:100%}
.message-unread{border-radius:20px;background:#b75114;color:white;padding:2px 7px;font-size:12px}.message-row time,.message-row-context,.message-bubble time{color:#5c6670;font-size:12px}
.message-preview{font-size:13px;color:#3f4851;overflow-wrap:anywhere}.message-row-context{font-weight:600;overflow-wrap:anywhere}
.message-thread h2{margin:0 0 8px;font-size:20px}.message-thread-heading{border-bottom:1px solid #e5e7e9;padding-bottom:10px}
.message-context{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:12px 0;font-size:14px;overflow-wrap:anywhere}
.message-log{display:flex;flex-direction:column;gap:14px;max-height:52vh;overflow:auto;padding:12px 2px;overscroll-behavior:contain}
.message-bubble{background:#f1f3f5;border:1px solid #e0e3e6;border-radius:9px;padding:12px 14px;max-width:90%;align-self:flex-start;min-width:140px;box-sizing:border-box}
.message-bubble.own{align-self:flex-end;background:#fff1e5;border-color:#efd0b6}.message-bubble time{display:block;margin-top:3px}.message-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 0;font-size:14px}
.message-compose{border-top:1px solid #e5e7e9;padding-top:14px;margin-top:16px}.message-compose textarea{display:block;width:100%;box-sizing:border-box;resize:vertical;margin:8px 0}.message-compose label,.message-recipient label{font-size:14px;font-weight:700}.message-recipient select{display:block;width:100%;margin-top:8px}.message-recipient{margin:16px 0}.message-thread .mini{line-height:1.5}
@media(max-width:1000px){.utility-bar{flex-wrap:wrap}.message-workspace{grid-template-columns:minmax(200px,260px) minmax(0,1fr)}.message-inbox,.message-thread{padding:12px}}
@media(max-width:650px){.message-workspace{grid-template-columns:1fr}.message-inbox{max-height:260px;overflow:auto}.message-log{max-height:50vh}.message-affordance{font-size:12px}.message-bubble{max-width:96%}}
@media(max-width:850px){.utility-bar{grid-template-columns:auto minmax(0,1fr) minmax(0,auto) auto}.message-affordance{grid-column:4;grid-row:1}.utility-employee{max-width:24vw}}
@media(max-width:480px){.utility-bar{grid-template-columns:auto minmax(0,1fr) auto}.utility-employee{grid-column:2;grid-row:2;max-width:none}.utility-workspace{grid-row:3}.message-affordance{grid-column:3;grid-row:1}.utility-dealer{grid-column:2}.employee-app.navigation-open .side{top:164px;height:calc(100dvh - 164px)}}
.record-message-action[hidden]{display:none}
.message-workspace [hidden]{display:none!important}
/* Pilot messaging refinement: denser rows and concise record context. */
.message-row{gap:5px;padding:10px 9px}.message-row-heading strong{font-size:14px}.message-preview{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;line-height:1.4}.message-row time{font-size:11px}.message-row-context{color:#86430e;line-height:1.35}.message-update-status{display:block;font-size:12px;color:#627080;margin-top:-8px}.message-context{background:#fff5eb;border:1px solid #efd5bd;border-radius:7px;padding:10px 12px}.message-context a{font-weight:700;color:#90440f}.message-about{border-top:1px solid #e3e6e8;padding-top:14px}.message-about>label{font-weight:700;font-size:14px}.message-about details{margin:10px 0}.message-about summary{cursor:pointer;font-size:13px}.message-about input,.message-about select{margin:8px 0;width:100%;box-sizing:border-box}.message-record-result{display:block;text-align:left;width:100%;margin:5px 0}.message-recipient input{width:100%;box-sizing:border-box;margin:7px 0}.message-new-replies{display:block;margin:6px auto;background:#fff0df}.message-group-dialog{width:min(620px,90vw);max-height:85vh;overflow:auto;border:1px solid #c8cdd2;border-radius:10px;padding:22px}.message-group-dialog::backdrop{background:#18212b88}.message-group-row{display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid #e6e8eb;padding:8px 0}.message-group-add{display:flex;flex-direction:column;gap:8px;margin:18px 0}.message-group-dialog [hidden],.row-actions [hidden]{display:none!important}